John Septimus Roe Anglican Community School
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Knowledge base
General
Frequently Asked Questions
89
No Internet When Connected to WiFi (Windows Only)
How to connect to WDA (Wireless Display Adapter)
Enabling Modern Authentication in Outlook Desktop App
How to complete Exchange migration for Outlook
How do I resize a picture in Windows?
View all 89
Printing
11
How do I use PaperCut Integrated Scanning?
How to print with papercut on Mac OS X
How to print with Papercut on Windows
How do I remove and add a printer (Lexmark/Kyocera)?
Can I turn off double sided printing on a computer?
View all 11
Office
3
How do I install Office 365 on my iPad?
How do I use Office 365 Online in my Browser?
Installing Office 365 on your Personal PC or Laptop
OneNote
8
How do I lock pages in OneNote
Distribute pages in OneNote
How To Create A Class Notebook
How To Close/Open A Notebook
How To Manually Sync A Notebook
View all 8
Forms
2
How do I create a quiz/form using Microsoft Forms?
How do I set up branching questions in Forms?
SEQTA
34
How do I send a Direqt Message in SEQTA?
How do I view assessment feedback in SEQTA?
How do I upload my assignment to SEQTA?
How do I print a Rubic from SEQTA?
How do I Check if a Room is Free on SEQTA Teach?
View all 34
ClickView
6
How can I search for a video in ClickView?
How do I log into ClickView?
How do I add a video to the ClickView Library?
How do I create an Interactive ClickView Video?
How do I upload videos to ClickView?
View all 6
Managed Devices (Yr6-7)
4
First Time Setup (Autopilot)
Adobe Applications
How to download Apps from the Company Portal
How to Install a Language Pack
Windows 11
3
Change Windows 11 Sign in method
Change Windows Hello PIN
Remote Connection Sign In
Jamf Parent
1
How to Setup and Use Jamf Parent
Adobe
0
Students
Frequently Asked Questions
0
eLearning
0
Teams
1
How to download (the correct) Teams
Staff
Frequently Asked Questions
4
How to Provision Guest Internet Access (Guest Wi-Fi)
How can I install the Muli font?
How to map a Network Drive in File Explorer
How To Share A File Using OneDrive
IAM
1
How to Setup Microsoft MFA
Outlook
11
How do I access/use the Secondary Assessments Calendar?
How do I setup Outlook on my phone?
How do I open a room calendar in the Outlook desktop app?
How do I remove large attachments in Outlook?
How do I update my address book in Outlook?
View all 11
Teams
9
How to get sound working in Teams meeting
Setting up a private channel in Teams
How do I turn off Teams notifications?
Teams Video Call Troubleshooter
Manage your call settings in Teams
View all 9
Teams Calling
28
Accessing the Calendar
Add Delegate
Add someone to a call in Teams
Answer a call in Teams
Answer Rules
View all 28
Signage
1
Vivi basic use guide
Security
5
How to change your Password
Password Policy
How to Setup Multi-Factor Authentication (MFA)
Reporting Cybersecurity Events
How To Access Secure Schools
Support
2
How to best contact IT
How to format a ticket
TVs / Displays
1
Changing the TV Source
Laptops
7
How to hard reset my laptop
Windows Update
Dell Updates - Dell Command Update
Laptop Ports
Camera Privacy Shutter
View all 7
LanSchool Air
2
How to Sign into LanSchool Air
LanSchool Air Guide
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