I cannot join a Teams call:

1. Ensure you are in the correct Team

2. Update the Teams app

I cannot hear my Teacher/Students:

1. Ensure your volume is turned up

2. Leave the call and rejoin

3. Restart your device.

I cannot join a call on my iPad:
1. Check to see if your app is up to date.

2. If it is, delete the app and redownload it.

Teams call drops out after 5 seconds using the app:
1. Open Chrome or another browser

2. Go to the school website > www.jsracs.wa.edu.au > Student > Office 365

3. Log in with school credentials when prompted

4. Click on Teams and join your class.