Windows 11

Display Connection - Troubleshooting
If your laptop is not displaying correctly on a monitor, projector, TV or wireless display, there are a few simple checks you can try before contacting the...
Wed, 16 Sep, 2026 at 2:04 PM
Trackpad - Troubleshooting
If your laptop trackpad is not moving the cursor or responding to clicks, there are a few simple checks you can try before contacting the ICT Helpdesk. Man...
Wed, 16 Sep, 2026 at 9:11 AM
Windows Keyboard shortcuts
Keyboard shortcuts can help you work more efficiently and save time when using a Windows device. Learning a few common shortcuts can make everyday tasks su...
Tue, 8 Sep, 2026 at 9:28 AM
Troubleshooting Audio Issues
This article outlines simple steps to fix  basic sound issues when connecting a device via HDMI or Wireless Display (WDA). It explains common causes—such as...
Tue, 18 Nov, 2025 at 1:51 PM
How to change Display Scale for NAPLAN
For the NAP Locked Down browser to work optimally display scale should be set to 125% instead of 150%. If set to 150% some content will be cut off and you w...
Thu, 27 Feb, 2025 at 10:33 AM
Change Windows 11 Sign in method
To Change from using your PIN to using your Password Select the Sign-in options button on the lock screen Then choose from the following options: ...
Wed, 2 Oct, 2024 at 9:18 AM
Change Windows Hello PIN
To change your Windows Hello PIN: Press the windows key or go to the search bar and type "sign in options" And open the Sign-in optio...
Wed, 18 Sep, 2024 at 10:28 AM
Remote Connection Sign In
To Connect to a Remote desktop using an RDP connection you are required to use your password rather than your PIN or fingerprint To do this select the &...
Wed, 18 Sep, 2024 at 11:01 AM