Frequently Asked Questions

Can I access eLearning from my home computer or laptop?
JSR provides a dynamic, online cloud storage service to students allowing them access to their school files at home on any device. While the following metho...
Tue, 12 Apr, 2022 at 8:38 AM
Why am I suddenly being blocked from most websites?
CyberHound is an internet filtering system providing different levels of access to students and staff. JSR implements CyberHound through authentication on t...
Tue, 12 Apr, 2022 at 8:52 AM
How do I use the Internet Lesson Override feature?
Method/Solution: Step 1: Open SEQTA and click on the “Portals” icon. Step 2: Click on blue “INTERNET LESSON OVERRIDE” button. Step 3: Enter in a name...
Tue, 12 Apr, 2022 at 8:58 AM
How do I take a screenshot on my iPad?
Do one of the following: Models with the Home button: Simultaneously press and then release the top button and the Home button. Other models: Simult...
Tue, 12 Apr, 2022 at 9:01 AM
What do I do if I have lost my device?
If you have misplaced/lost your laptop, please visit Student Admin. If your iPad has been misplaced, first try finding it using Find My iPhone. If you are ...
Tue, 12 Apr, 2022 at 9:02 AM
Why is Adobe Acrobat Reader DC taking so long to open?
If PDFs are taking an unusually long time to load through Adobe Acrobat Reader DC, it may be fixed through the following steps.   
Tue, 12 Apr, 2022 at 9:03 AM
Accessibility features available on an iPad
iPad provides many accessibility features to support your vision, interaction, hearing, and learning needs. Learn how to configure these features and set up...
Tue, 12 Apr, 2022 at 9:10 AM
What is Guided Access?
Guided Access helps you stay focused on a task by temporarily restricting iPad to a single app, and allowing you to control which app features are available...
Tue, 12 Apr, 2022 at 9:11 AM
How do I set a passcode on an iPad?
For better security, set a passcode that must be entered to unlock iPad when you turn it on or wake it. Setting a passcode turns on data protection, which u...
Tue, 12 Apr, 2022 at 9:11 AM
Location services on an iPad
With Location Services, you can choose which location-based apps—for example, Reminders, Maps, and Camera—can gather and use data indicating your location. ...
Tue, 12 Apr, 2022 at 9:12 AM