Frequently Asked Questions

How do I Install the Free Apple Apps?
After the introduction of iOS 7, Apple has made a number of its Apps freely available to all users. In Primary, these Apps are used at JSRACS and will need ...
Tue, 12 Apr, 2022 at 9:27 AM
How do I enable iCloud Backups on my iPad?
1. Open the Settings app from the home screen.   2. Scroll to the iCloud option and tap on it. 3. On the right-hand pane scroll to Backup and tap on it. ...
Tue, 12 Apr, 2022 at 9:28 AM
How do I access eLearning on my iPad?
FileBrowser is an app that allows users to access and save files stored on your device, cloud storage services, file servers and network drives. It is cruc...
Tue, 12 Apr, 2022 at 9:32 AM
What is Internet Authentication?
To access the internet, you must be signed in to the firewall. This ensures the correct security policies are being applied when you browse the web. In most...
Fri, 20 Oct, 2023 at 11:18 AM
How To Reset OneNote On An IPad
In the event that an Issue has occurred with OneNote that cannot be resolved by simply signing in and out or closing and re-opening a notebook, it may be be...
Wed, 19 Jun, 2024 at 10:20 AM
How do I enrol my Windows 11 laptop into Intune? (connect to BYOD wifi)
All Windows 10 users are required to enroll their BYOD Windows 10 device into Intune to be able to connect to the correct school network. Without enrolling...
Wed, 10 Jul, 2024 at 10:41 AM
How do I enrol my MacBook into Intune (join the wifi)
Intune Company Portal Enrollment - MacOS 1. Join the JSR-Enrollment Wifi or your home internet if enrolling from home 2. Click here to download the Com...
Wed, 10 Jul, 2024 at 10:41 AM
How do I enroll my iPad into Intune? (Company Portal)
WiFi Steps Note: The Wifi steps are only relevant when you are at school. If you are at home, you will need to connect to your home Wifi.  1. Go into Set...
Wed, 10 Jul, 2024 at 11:22 AM