Frequently Asked Questions

How do I change my iPad device name?
1. Open the Settings application. 2. In the general left-hand sidebar tab, select About. 3. Click Name. 4. Edit your device name. 
Tue, 12 Apr, 2022 at 8:22 AM
How do I use airdrop on a Mac?
AirDrop facilitates the quick and easy wireless transfer of files between supported devices using WiFi and Bluetooth.  Note: -AirDrop only works when devi...
Tue, 12 Apr, 2022 at 8:22 AM
How do I use airdrop on an iPad?
AirDrop facilitates the quick and easy wireless transfer of files between supported devices using WiFi and Bluetooth.  Note: -AirDrop only works when devi...
Tue, 12 Apr, 2022 at 8:27 AM
How do I take a Screenshot on an iPad?
By default on iOS or iPadOS there will be two different ways of taking a screenshot, depending on the version of the iPad or iPhone. With a Home Button Sim...
Tue, 12 Apr, 2022 at 8:30 AM
How do I take a Screenshot on Windows?
On Windows by default you can press PrintScreen (PrtScn) on the keyboard to copy the current screen to the clipboard. This can then be pasted into any docum...
Tue, 12 Apr, 2022 at 8:31 AM
How do I take a Screenshot on Mac?
By default on the MacOS, taking a screenshot can be done either by pressing: CMD + Shift + 4 This option gives you a new cursor that you can drag across th...
Tue, 12 Apr, 2022 at 8:31 AM
What is my teacher's email address?
All teacher emails follow the same format: 1st letter of first name + Surname + @jsracs.wa.edu.au For example: Joe Bloggs would be jbloggs@jsracs.wa....
Tue, 12 Apr, 2022 at 8:32 AM
WebDav (eLearning) Not Connecting
Refer to the error messages below to correct issues that may prevent you from opening the webdav connection in FileBrowser. "The Internet connectio...
Tue, 12 Apr, 2022 at 8:33 AM
Where can I borrow a laptop from if I forget my iPad?
Laptop borrowing should only be a temporary solution. All students need their own device.  If you have forgotten your iPad, you may borrow a laptop at the ...
Tue, 12 Apr, 2022 at 8:34 AM
Where can I find my Device Details on my iPad (Model, Serial, MAC Address, Device Name, iOS Version, etc.)?
To identify the your device details, open the settings app and follow the steps below. 1. Open the "General" settings menu. 2. Select "Abo...
Tue, 12 Apr, 2022 at 8:36 AM