Frequently Asked Questions

How do I enable iCloud Drive?
iCloud Drive is an in-built system on iOS devices where files and documents made on your machine can be backed up onto an online storage service. This onli...
Mon, 11 Apr, 2022 at 12:29 PM
How do I backup Notability files (iCloud & OneDrive)?
Notability is backed up on full iCloud or full iPad backups, but can be set to automatically backup each document as it is created and modified.  Note: ...
Mon, 11 Apr, 2022 at 12:30 PM
How do I move files from my iPad to My School Account?
Please note that the following requires you to have FileBrowser installed. Without FileBrowser you will not be able to access the school network (Webdav/eLe...
Mon, 11 Apr, 2022 at 12:31 PM
How do I install the Cyberhound certificate on my iPad?
Under normal circumstances, the CyberHound internet certificate should automatically install when enrolling your iPad into AirWatch. However, this is not al...
Mon, 11 Apr, 2022 at 12:32 PM
Removing JSR-Guest Credentials - Windows 10
1. Click on the Wifi icon, then click on 'Network Settings' 2. Click on 'WiFi' to select it and then click on 'Manage known networks&...
Mon, 11 Apr, 2022 at 12:33 PM
Removing JSR-Guest Credentials - macOS
1. Click on the Wifi icon to open Network Preferences 2. Click on 'WiFi' to select it and then click on 'Advanced' 3. Click on the ...
Mon, 11 Apr, 2022 at 12:33 PM
How do I access the JSR calendar in Outlook?
1. Open outlook and click the Ellipsis.  2. Choose Folders.  3. In Public Folders > All Public Folders right-click JSR Calendar, and choose Add ...
Mon, 11 Apr, 2022 at 12:34 PM
How do I resize an image using Microsoft Paint?
1. [Recommended step] Create a copy of the image you wish to resize.  2. Right click on the image you wish to resize, scroll to Open with and select Pain...
Mon, 11 Apr, 2022 at 12:35 PM
How do I enable text to speech on my iPad?
1. Open Settings. 2. In the General tab, select Accessibility. 3. Select Speech. 4. Here you can toggle text-to-speech options on and off.  Speak Select...
Mon, 11 Apr, 2022 at 12:35 PM
Which iPad do I buy for my child?
A parent purchased iPad is a required learning tool at John Septimus Roe for all students in years 4-12. Students in years 10-12 have the option to bring an...
Mon, 11 Apr, 2022 at 12:36 PM