Requests for new Microsoft Teams teams or channels must be submitted to ICT for review and creation. Before creating a new team or channel, ICT will assess whether an existing team or channel can be repurposed to meet the requested requirement. Where appropriate, an existing team may be renamed and updated to reflect the new purpose, including changes to team membership and ownership.


To submit a request, users must provide the proposed team or channel name, along with a list of required Owners and Members. This information is necessary to ensure the team is configured correctly and access is granted to the appropriate staff.


Requests must include:

  • Proposed team or channel name.
  • List of Owners.
  • List of Members.


Once the team or channel has been created, designated Owners are responsible for its ongoing management and have the ability to add or remove Members and Owners as required - If any issues arise with user management users can request assistance from the ICT Helpdesk.


Requirements:

  • All Microsoft Teams team and channel requests must be submitted to ICT for creation and or Modification.
  • ICT will review existing teams and channels before creating a new one.
  • Existing teams may be renamed and modified where suitable.